F. A. Q. - Frequently Asked Questions

Please ensure that you are using the latest driver versions. You can obtain the latest drivers from our FTP-Server or from our webpage.

An Overview of the Questions

Question 1:
I can't play back video data from MediaStudio Pro 6.5 VE under Windows 98 SE as described in the "DV output to your camcorder" chapter.

Question 2:
I've heard about problems related to the file sizes of films. What's the story?"

Question 3:
My recorded video sequences are choppy or skip. Why is that?

Question 4:
How fast does my hard drive have to be to prevent dropouts during recording or playback?

Question 5:
In "VideoCapture" I get the message that the capture driver could not be accessed. Recording is not possible. What can I do?

Question 6:
I've exported a completely rendered clip, but all of the edited scenes have been destroyed, showing mosaic-like patterns, or the camcorder returned the message "Incorrect format". How can I correct this?

Question 7:
How do I make a DV recording from my analog video or camcorder on my MAC?

Question 8:
Can I use the Cameo Convert to capture only an audio file through the FireWire port?

Question 9:
Can the Cameo Convert be used to capture in MPEG2 format?

Question 10:
Which resolution is created by the Cameo Convert?

Question 11:
What are the restrictions with the Ulead MediaStudio VE Version?

Question 12:
What do I have to consider when purchasing a FireWire card for the Cameo Convert?

Question 1:
I can't play back video data from MediaStudio Pro 6.5 VE under Windows 98 SE as described in the "DV output to your camcorder" chapter.

Answer 1:
1. It's very likely that you have not installed DirectX 8.1. You can find it on the included installation CD.

2. To ensure that all of your DirectX 8.1 files are current, download the "Video Capture Update" for DirectX from the Microsoft website: http://www.microsoft.com/directx

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Question 2:
I've heard about problems related to the file sizes of films. What's the story?"

Answer 2:
It's true, restrictions do exist with regard to file sizes. In part, this is due to restrictions in the AVI format itself. Older, VfW-based software only supports AVI format to a maximum file size of 2 GB. Current programs based on DirectShow support AVI files of up to 4 GB. The format has been developed further, however, because even this would only allow a maximum film length of around 18 minutes for DV. The current OpenDML format for AVI files is only subject to the restrictions of the file system itself.

FAT (Windows 98 SE, ME, 2000) The maximum file size here is 2 GB (approx. 9 minutes of DV video)
FAT 32 (Windows 98 SE, ME, 2000) The maximum file size here is 4 GB (approx. 18 minutes of DV video)
NTFS (Windows 2000, XP) The maximum file size in NTFS is equal to the partition size.

If you need to edit long videos, we recommend using Windows 2000 or XP. OpenDML is naturally supported by MediaStudio Pro 6.5 VE.

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Question 3:
My recorded video sequences are choppy or skip. Why is that?

Answer 3:
It's very likely that your hard drive is too slow and cannot process the required data
quickly enough. You should defragment your hard drive regularly. If you are using an Ultra
DMA hard drive, be sure that Ultra DMA mode is also enabled in the Device Manager. We
recommend using a separate hard drive which is reserved for your video material. The
temporary folders for MediaStudio Pro 6.5 VE should also be located on this hard drive.
Please also read the next item.

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Question 4:
How fast does my hard drive have to be to prevent dropouts during recording or playback?

Answer 4:
The reliable transfer of video data calls for a hard drive with a minimum data throughput
of 3.5 MBps. We strongly recommend using an IDE hard drive that supports Ultra DMA mode. When using an Ultra DMA hard drive, ensure that this mode is also activated in the Device Manager and that you are using the current Ultra DMA drivers for your system.

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Question 5:
In "VideoCapture" I get the message that the capture driver could not be accessed. Recording is not possible. What can I do?

Answer 5:
Check whether Cameo Convert is entered in the Win98 SE/ME, 2000 or XP Device Manager. This is done automatically by the operating system. If this is not the case, click "Refresh".

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Question 6:
I've exported a completely rendered clip, but all of the edited scenes have been destroyed, showing mosaic-like patterns, or the camcorder returned the message "Incorrect format". How can I correct this?

Answer 6:
Win 98 SE requires two DV updates, (2427up.exe, 243174up.exe). You can install
these updates directly from the installation CD.

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Question 7:
How do I make a DV recording from my analog video or camcorder on my MAC?

Answer 7:
The video recorder has to be connected with the Cameo Convert and the Cameo Convert to the MAC FireWire port. The Cameo Convert will be recognized automatically (just like a Digital Camcorder) by the system. You will be able to capture with iMovie, final CUT or Adobe Premiere your analog videos in DV format.

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Question 8:
Can I use the Cameo Convert to capture only an audio file through the FireWire port?

Answer 8:
This is unfortunatly not possible. Video and sound are captured.

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Question 9:
Can the Cameo Convert be used to capture in MPEG2 format?

Answer 9:
The Cameo Convert will deliver a DV format. After the recording with Ulead's Media Studio you can convert your DV material in MPEG2 (or the format you need) within this software.

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Question 10:
Which resolution is created by the Cameo Convert?

Answer 10:
PAL (720*576-25fps) or NTSC (720*480-29,97fps)

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Question 11:
What are the restrictions with the Ulead MediaStudio VE Version?

Answer 11:
This is a full version software, only two programm parts, which are practically never used, are left aside (Video Paint and CG Infinity). You can find more informations about them here: http://www.ulead.com/msp/features.htm

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Question 12:
What do I have to consider when purchasing a FireWire card for the Cameo Convert?

Answer 12:
We have not had any problems with FireWire cards yet, the Cameo Convert should therefore function problem-free with any commercial FireWire card.

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